Scheduling Appointments

Please call our office as early as possible at 704-663-1282 to schedule an appointment. Every effort will be made to accomodate your schedule. If it is necessary to reschedule an appointment, we ask that you give us a 24 hour notice in order to avoid charging you for your missed appointment.

 

Phone Calls

Patients are encouraged to call any time with healthcare questions, preferable during usual business hours. Emergency after hours calls, as appropriate, will be directed to our care provider on call.

 

Financial Policy

Please bring your insurance card with you any time you have an appointment. The office accepts payment by credit or debit card, checks or cash. Please ask if you have any questions regarding payment or insurance. Payment is expected at the time of service unless prior arrangements have been made. You may receive a bill from LabCorp, Piedmont Pathology, Quest, or Spectrum Labs for your lab tests.

 

Hospital and Physician Choice

We prefer Lake Norman Regional Medical Center exclusively so that a provider is always available for your medical needs. Under special circumstances your provider may arrange for your care at another area hospital. Although you will establish a medical relationship with one provider, you’re encouraged to meet all providers if you are pregnant or have ongoing medical needs.

 

Prescriptions Refills

Please call during regular office hours with prescription requests so that the doctor on call will have access to your charts. For refills of current medication, please call the office for an appointment before your prescription expires.